Careers at Equinox IT Solutions

• Lead and drive internal cross functional teams to meet program deliverables.
• Provides technical support and strategic guidance around the planning, monitoring and execution of multiple projects, organizer cross- group collaborations, meetings and drives the progress of new and existing initiatives.
• Resolve issues and solve problems throughout the project lifecycle.
• Create project schedules to identify when each task will be done and by whom. Manage project schedules and lead enforcement of project deadlines in response to the client requirements.
• Partner with business sponsors to define success metrics and criteria.
• Proactively identifying resource constraints and working with personnel managers on creative solutions. Manage the unexpected gracefully and effectively.
• Lead weekly project meetings with technology team providing transparency to task status and identifying issues.
• Possibly build, lead, and coach multiple project teams throughout project lifecycles.
• Proactively communicate and collaborate with external and internal customers to analyses needs and requirements.
• Implementation of projects using the Software Development Lifecycle model.
• Ensure project documents are complete, current, and stored appropriately.
• Serve as the conduit and act as liaison between the customers (internal and external), software development team and technical teams. Maintain key relationships with project sponsors to forecast resource needs and communicate those needs to management.
• Ensure effective cross-functional teamwork among project team members including both internal and external business, IT and vendors.
• Identify opportunities for improvement and make constructive suggestions for change, work beyond the IT department to further optimize and improve existing process.
• Build a knowledge base of project types to draw from to optimize processes.
• Manage software development release cycle; coordinating resources, creating documentation and running release events.
• Demonstrates the Valued Business Partner capabilities and behaviors in all interactions with IS colleagues, vendors and business stakeholders
• Monitor project schedule and scope to ensure both remain on track. Initiate and implement appropriate actions. Proactively engage in both quality assurance and risk management activities to ensure project deliverables are met according to both Covance and client requirements.
• Meet financial performance targets for the assigned projects and proactively manage change control process both internally and externally

• Test system modifications to prepare for implementation.
• Monitor program performance to ensure efficient and problem-free operations.
• Coordinate user or third party testing.
• Conduct historical analyses of test results.
• Visit beta testing sites to evaluate software performance.
• Provide technical support during software installation or configuration.
Monitor bug resolution efforts and track successes.
• Install, maintain, or use software testing programs.
• Identify program deviance from standards, and suggest modifications to ensure compliance.
• Create or maintain databases of known test defects.
• Provide feedback and recommendations to developers on software usability and functionality.
• Design or develop automated testing tools.
• Evaluate or recommend software for testing or bug tracking.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Document test procedures to ensure reliability and compliance with standards.
• Update automated test scripts to ensure currency.
• Design test plans, scenarios, scripts, or procedures.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Develop or specify standards, methods, or procedures to determine product quality or release readiness.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Install and configure recreations of software production environments to allow testing of software performance.
• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.

• Analyze BI reporting requirements, design and develop value-added BI SOLUTIONS
• Conduct data discovery, analysis, and profiling of data, to validate business requirements, Provide inputs into functional design, and identify data quality or integrity issues
• Conduct system and integration. And performance testing for BI items
• Develop report and dashboard solutions using Tableau and Business Objects
• Provide general user support and training for the Tableau environment to internal Concur users
• Define and document “best practices” for data discovery and testing procedures , and implement with the BI Team and BI Community
• Produce and organize content on our BI resource for streamlining processes, collaboration and knowledge sharing, and communication
• Assist with facilitating agile BI planning, prioritization, and daily scrum meetings
• Define change management and adoption activities with BI power users

• Responsible for ensuring 24/7/365 availability of all business-critical technology assets.
• Thorough understanding of WAN/LAN troubleshooting and support using Cisco, Microtek routing, and Ruckus wireless technologies.
• Work with various technologies including desktops, servers, printers, network peripherals, RF Scanners, and network infrastructure.
• Assist with preparing new PCs (Windows and Mac), servers, and network infrastructure components.
• Knowledge of MS Windows desktop and Windows 2008/2012 server, administration and maintenance including Windows professional setup and configuration
• Knowledge of Ethernet cabling requirements.
• Working knowledge of routers, switches, and firewalls.
• Firm understanding of TCP/IP routing, sub-netting, and Windows networking.
• Ensures overall compliance effort for the IT group
• Maintains and executes on backup, replication, and disaster recovery strategy.
• Flexibility with occasionally scheduled projects during afterhours and/or weekends.
• Travel to troubleshoot and maintain networks and relationships

• Coordinating with the web team on re-occurring task including, but not limited to: monitoring, troubleshooting and capacity management.
• Evaluate application software packages and provides recommendation to management. S/he drives simultaneous projects to completion, in time and to budget, assuming responsibility for not only the quality of these projects but also the ongoing support of clients’ infrastructures.
• Documents potential issues and proactively responds to ensure the highest levels of systems and infrastructure stability
• Monitors and tests application performance, foreseeing potential bottlenecks and identifying possible solutions
• Serves as a liaison with vendors for problem resolution
• Continually maintains security, including backup and redundancy strategies
• Writes and maintains scripts to increase system efficiency and reduce downtime due to required human intervention
• Participates in the design of information and operational support systems
• Provides 2nd and 3rd level support
• Builds documentation on maintenance, troubleshooting and operating procedures
• Uses ticketing system to create, update, close or escalate assigned tickets
• Must be able to write clear and concise technical documents. These will include Specifications, Test Plans, Test Reports, Proposals, Statements of Work, Failure Analyses, and User Documentation.
• Consult with other teams to identify,analyze and solve technology needs and problems.